Engagements.
We advise across eight categories of business technology. Each engagement follows the same process: define the requirement, approach the market, compare options, and stay through the transition.
Managed IT Support
Selecting a managed service provider is one of the most consequential technology decisions a company makes. We define the scope of support, establish service level expectations, and identify providers whose model fits your environment. We have placed MSPs across a wide range of client sizes and industries.
Connectivity and Networking
Internet access, MPLS, SD-WAN, and private circuits. We assess your current connectivity, document requirements by location, and approach carriers and network providers on your behalf. Contracts in this category are long and the terms matter. We review them.
Cloud and Infrastructure
Public cloud, private cloud, colocation, and hybrid environments. We help you determine what belongs where and identify the right providers for each component. We do not have a preferred platform. The recommendation follows the requirement.
Cybersecurity
Endpoint protection, identity management, email security, vulnerability management, and managed detection and response. We assess your current posture, identify gaps, and match you with providers suited to your risk profile and budget.
Microsoft Licensing
Microsoft licensing is complex and frequently misunderstood. We review your current agreements, identify where you are over- or under-licensed, and advise on the right licensing path. We work with licensing specialists and direct Microsoft partners.
Voice and Contact Center
UCaaS, CCaaS, and legacy telephony replacement. We document call flows, integration requirements, and user counts, then approach providers with a structured brief. We have placed solutions ranging from small business phone systems to multi-site contact centers.
Physical Security
Access control, video surveillance, and visitor management. We work with integrators and technology providers to match the right solution to your facilities. We coordinate with your building management where required.
Backup and Continuity
Backup, disaster recovery, and business continuity planning. We assess your recovery time and recovery point objectives, review your current backup posture, and identify providers who can meet your requirements. We test what we recommend.
If your requirement spans more than one category, we advise on all of them. A single engagement can cover multiple workstreams.